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Terms and Conditions

Accounting Touch - Last Updated: September 24, 2026

1. Introduction and Acceptance

Welcome to Accounting Touch ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website (accountingtouch.com) (the "Website") and the accounting, bookkeeping, and related financial services we provide (the "Services"). By accessing the Website or engaging our Services, you ("Client," "you," or "your") agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree with any part of these Terms, please do not use the Website or our Services.

2. Description of Services

Accounting Touch provides professional financial services, including but not limited to Monthly Ongoing Bookkeeping, Catch-up & Clean-up Bookkeeping, Bank & Credit Card Reconciliation, Bookkeeping Audits, Accounts Receivable/Payable Management, AI-Driven Bookkeeping, and White-Label Bookkeeping for CPA firms.

The exact scope, deliverables, timelines, and fees for each engagement are set out in a written proposal, engagement letter, or service agreement ("Service Agreement"). Descriptions on the Website are general summaries only.

Disclaimer: While we strive for the highest accuracy and compliance, Accounting Touch provides bookkeeping and administrative financial services. Unless explicitly stated in a separate agreement, we do not provide certified financial audits, legal counsel, tax filing or tax advice, or certified public accounting (CPA) attestation services. The term "Bookkeeping Audits" refers to internal reviews of your bookkeeping records and is not a financial statement audit.

3. No Client Relationship Through the Website

Browsing the Website, contacting us, requesting a quote, or booking a consultation does not by itself create a client relationship. A client relationship begins only when a Service Agreement is accepted by both parties. If these Terms conflict with a Service Agreement, the Service Agreement prevails for the Services it covers.

4. Client Responsibilities

To enable us to provide accurate and timely Services, you agree to:

  • Provide full, accurate, and timely access to your financial accounts, records, receipts, and accounting software (e.g., QuickBooks Online, Xero), using the secure access methods we provide.
  • Ensure that all information and documentation you provide is lawful, accurate, and complete, and that you have the right to share it with us, including information about your customers, vendors, and employees.
  • Respond to our queries and requests for clarification in a timely manner.
  • Review the reports and work we deliver and notify us promptly of any errors or concerns.
  • Keep your login credentials secure and notify us immediately of any suspected unauthorized access.
  • Remain responsible for your own business decisions, tax filings, regulatory compliance, and approval of transactions.

We are not responsible for any errors, penalties, or financial losses resulting from delayed, incomplete, or inaccurate information provided by you.

5. White-Label & B2B Partnerships

For CPA and accounting firms using our White-Label Bookkeeping services, we strictly adhere to non-disclosure and confidentiality protocols. We operate as an extension of your firm. We will not contact your clients directly unless explicitly requested and authorized by you, nor will we claim ownership of the work delivered under your brand. You remain responsible for your relationship with your clients, for your own professional obligations, and for reviewing work before relying on it or delivering it to your clients.

6. Confidentiality and Data Security

We take your privacy and financial data security seriously and use industry-standard security measures to protect your information. We will not disclose, share, or sell your confidential business or personal information to any third party without your consent, except:

  • to employees, contractors, software providers, and professional advisors who need it to deliver the Services and are bound by confidentiality obligations;
  • as required by law, court order, or a valid request from public authorities; or
  • as described in our Privacy Policy.

You acknowledge that our team may access and process your information from Bangladesh and other locations, as described in our Privacy Policy. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Use of Automation and AI Tools

Some of our Services use automation and AI-assisted tools, for example for categorizing transactions or extracting data from documents. [We review AI-assisted output before delivery.] You remain responsible for reviewing the final work product. We use client data through these tools only to deliver the Services to you. [Confirm: we do not use client data to train public AI models.]

8. Payment and Billing Terms

  • Fees: Service fees are outlined in your Service Agreement, proposal, or invoice.
  • Payment Schedule: Monthly ongoing services are billed on a recurring monthly basis. Project-based work (such as Catch-up/Clean-up) may require an upfront deposit before work begins.
  • Due Dates and Disputes: Invoices are due by the date stated on the invoice. If you dispute an invoice, you must notify us in writing within [10] days of receipt, and you must pay any undisputed amount on time.
  • Late Payments: Failure to pay on time may result in a temporary suspension of Services until your account is brought current.
  • Refunds: Fees for work already performed are non-refundable, except as stated in your Service Agreement or required by law. [Deposits are credited toward the project and are non-refundable once work begins.]
  • Taxes and Software Costs: You are responsible for applicable taxes and for third-party software subscriptions (such as QuickBooks Online or Xero) unless we agree otherwise in writing.

9. Third-Party Software and Integrations

Our Services use third-party platforms (such as QuickBooks, Xero, payment processors, and receipt management tools), which are governed by their own terms and privacy policies. We are not responsible for any downtime, data loss, pricing changes, or errors caused directly by these third-party providers. You are responsible for holding valid licenses and subscriptions for software you ask us to use.

10. Intellectual Property

All content on the Website, including text, graphics, logos, and design, is owned by or licensed to Accounting Touch and protected by applicable intellectual property laws. You may view and print content for personal, non-commercial use. You may not copy, reproduce, modify, distribute, or resell any part of the Website without our written permission. Your own financial records and data remain yours.

11. Acceptable Use of the Website

You agree not to use the Website to: break any law; attempt unauthorized access to our systems or other users' data; introduce malicious code or interfere with the Website; scrape or copy content using automated tools without permission; submit false or misleading information; or solicit our clients or team members.

12. Disclaimer of Warranties

The Website and its content are provided "as is" and "as available." To the fullest extent permitted by law, we make no warranties, express or implied, about the accuracy, completeness, availability, or fitness for a particular purpose of the Website or its content, and we do not guarantee that it will be uninterrupted or error-free. Website content is for general information only and is not accounting, tax, legal, or financial advice.

13. Limitation of Liability

To the maximum extent permitted by law, Accounting Touch and its team members shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities arising from your use of the Website or Services. Our maximum liability to you for any claim related to our Services shall not exceed the total amount paid by you to us for the specific service in dispute during the three (3) months preceding the claim. Nothing in these Terms excludes liability that cannot be excluded by law.

14. Indemnification

You agree to indemnify and hold harmless Accounting Touch and its team members from claims, damages, and expenses (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Website, or inaccurate, incomplete, or unlawfully provided information you give us.

15. Term and Termination

Either party may terminate the Services at any time by providing written notice (usually 30 days in advance, unless stated otherwise in your Service Agreement). We may suspend or end Services sooner for non-payment, non-cooperation, unlawful activity, or material breach of these Terms. On termination, you remain responsible for payment for all Services rendered up to the termination date. We will return or transfer your financial records and software access within a reasonable time, and we will remove our access to your accounting software. Where fees are overdue, we may delay delivery of work product we have prepared, but we will not withhold your original records or the data in your own accounts, except where permitted by law. Our handling of your data after termination follows our Privacy Policy.

16. Force Majeure

We are not liable for delay or failure caused by events beyond our reasonable control, including internet or power outages, third-party platform failures, natural disasters, strikes, or government actions.

17. Governing Law and Dispute Resolution

These Terms are governed by the laws of Bangladesh, without regard to conflict-of-law rules. Please contact us first so we can try to resolve any dispute informally. If it is not resolved within 30 days, it will be settled by binding arbitration in Dhaka, Bangladesh, or by the courts located in Dhaka, Bangladesh, unless your individual Service Agreement specifies another jurisdiction.

18. Modifications to These Terms

We may update these Terms at any time. Changes take effect when posted on this page with a revised "Last Updated" date. For material changes affecting existing clients, we will make reasonable efforts to notify you by email. Your continued use of the Website and Services after changes means you accept the updated Terms.

19. General

These Terms, together with the Privacy Policy and any Service Agreement, are the entire agreement regarding your use of the Website and Services. If any provision is held unenforceable, the rest remains in effect. Our failure to enforce a right is not a waiver of it. You may not assign your rights under these Terms without our written consent.

20. Contact Us

If you have any questions, concerns, or require clarification regarding these Terms, please contact us: