Privacy Policy Last Updated: September 24, 2026
1. Introduction
At Accounting Touch (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of your personal and financial information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (accountingtouch.com) or use our bookkeeping, accounting, and financial management services. Please read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
2. Information We Collect
To provide our professional bookkeeping services, we may collect the following types of information:
- Personal Information: Name, email address, phone number, company name, job title, and billing details when you contact us, request a quote, or sign up for our services.
- Financial Data: To perform our services (such as bank reconciliation, catch-up bookkeeping, and accounts payable/receivable), we require access to your financial records. This includes read-only or accountant access to your accounting software (e.g., QuickBooks Online, Xero), bank statements, receipts, invoices, and other relevant financial documents.
- Automatically Collected Data: When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behavior using cookies and tracking technologies.
3. How We Use Your Information
We use the information we collect for the following business purposes:
- To provide, operate, and maintain our bookkeeping and financial services.
- To access and manage your accounts in third-party software (QuickBooks, Xero, etc.) as authorized by you.
- To process transactions, manage billing, and send related administrative information.
- To communicate with you regarding your accounts, answer inquiries, and provide customer support.
- To fulfill our obligations in White-Label partnerships with CPA and accounting firms.
- To improve our website, user experience, and service offerings.
- To comply with legal obligations and resolve any disputes.
4. How We Share Your Information
We highly value your privacy and do not sell, rent, or trade your personal or financial information to third parties. We only share your data in the following situations:
- Service Providers: We may share information with trusted third-party vendors and software providers (such as Intuit QuickBooks, Xero, or payment processors like Stripe/PayPal) solely for the purpose of facilitating our services.
- White-Label Partnerships: If we are providing white-label bookkeeping for your CPA or accounting firm, your clients’ data is treated with the strictest confidentiality and is only accessed to perform the agreed-upon tasks under your brand’s umbrella.
- Legal Requirements: We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or a government agency).
5. Data Security
We implement robust administrative, technical, and physical security measures to protect your personal and financial information. This includes using secure, encrypted connections, enforcing strict access controls among our team members, and relying on the enterprise-grade security of the accounting platforms we use (e.g., QuickBooks Online, Xero). However, please be aware that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We will retain your personal and financial information only for as long as is necessary for the purposes set out in this Privacy Policy, or as long as needed to fulfill our service agreements, comply with legal obligations, resolve disputes, and enforce our legal agreements. Once our engagement ends, we will return or securely destroy your financial documents as requested.
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to the personal data we hold about you.
- Request corrections to any inaccurate or incomplete data.
- Request the deletion of your personal data (subject to certain legal exceptions).
- Withdraw your consent to our processing of your data at any time.
To exercise any of these rights, please contact us using the details provided below.
8. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar tracking technologies to track activity on our website and store certain information to improve user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
- Website: accountingtouch.com
- Email: info@accountingtouch.com
- Phone: +880 1400-450905